Substitution Policy
Based on availability, we may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.Even though we cannot guarantee that your bouquet will precisely match the representational photo, its feel and theme will match. In some instances, substitutions of flowers or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you've selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal or higher value.
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